For Single Adults:
Due to COVID-19, Adult Shelter Connect is currently During COVID-19, all adults (without children in their household) still need to go through Adult Shelter Connect for a reservation at one of the Minneapolis adult shelters. However, all assessments are currently being conducted by phone. Please call 612-248-2350 from10:00AM - 5:30PM Monday-Friday, or 1:00PM - 5:30PM on weekends and holidays. The Adult Shelter Connect office at St. Olaf Church (215 S 8th Street) will be closed to walk-ins and shelter reservations must be made over the phone. Learn more here.
There is one place to go to access the six single adult shelters in Minneapolis: Adult Shelter Connect. It is located in the basement of St. Olaf Church at 215 S 8th St, Minneapolis, MN. Adult Shelter Connect is open from 10AM-5:00PM Monday-Friday, and from 1-5:00 PM on Saturday and Sunday. If you have questions, call 612-248-2350 during the above hours, or after 7:30PM. (Please note that we corrected these hours on 10/15/19. They were previously incorrect). Single adults must visit Adult Shelter Connect in person at least one time to receive a community card and access shelter. Once you have your community card, you can access shelter over the phone.
For Families with Children Under 18:
Families access shelter through the Hennepin County Shelter Team. Families must apply in-person with their children, their children's birth certificates, and state ID's for adults. The main place to do this is:
Central-Northeast Minneapolis Human Services Center
Health Services Building, 5th Floor
525 Portland Ave, Minneapolis
Hours: Monday – Friday, 8AM-4:30PM
There may be another, more convenient service center where your family can ask for shelter and video chat with the shelter team. These locations with video capabilities are listed here under "Homeless Shelter Information" and "To Talk Via Video Conference..."
Families with questions about shelter access should call 612-348-9410 during daytime, weekday hours. On holidays, weekends, and evenings until 11PM, call 211 (mobile: 651-291-0211) and ask for the after-hours shelter team.
For Youth and Young Adults:
People between the ages of 16 and 24 can use the Youth Services Network to see shelter availability in real-time.
For general information about shelters in the Metro area, call the Metro Shelter Hotline (toll-free) at 1-888-234-1329.