For Single Adults:
There is one place to go to access the six single adult shelters in Minneapolis: Adult Shelter Connect. It is located in the basement of St. Olaf Church at 215 S 8th St, Minneapolis, MN. Adult Shelter Connect is open from 9AM-5:30PM Monday-Friday, and from 1-5:30PM on Saturday and Sunday. If you have questions, call 612-248-2350.
Single adults must visit Adult Shelter Connect in person at least one time to receive a community card and access shelter. Once you have your community card, you can access shelter over the phone.
For Families with Children Under 18:
Families access shelter through the Hennepin County Shelter Team. Families must apply in-person with their children, their children's birth certificates, and state ID's for adults. The main place to do this is:
Central-Northeast Minneapolis Human Services Center
Health Services Building, 5th Floor
525 Portland Ave, Minneapolis
Hours: Monday – Friday, 8AM-4:30PM
There may be another, more convenient service center where your family can ask for shelter and video chat with the shelter team. These locations with video capabilities are listed here under "Homeless Shelter Information" and "To Talk Via Video Conference..."
Families with questions about shelter access should call 612-348-9410 during daytime, weekday hours. On holidays, weekends, and evenings until 11PM, call 211 (mobile: 651-291-0211) and ask for the after-hours shelter team.
For Youth and Young Adults:
People between the ages of 16 and 24 can use the Youth Services Network to see shelter availability in real-time.
For general information about shelters in the Metro area, call the Metro Shelter Hotline (toll-free) at 1-888-234-1329.