Our Response to COVID-19

At St. Stephen’s Human Services, we serve people who are at greater risk of physical and economic harm from COVID-19 and its ripple effects. Our programs and services continue to operate (with some modifications), and we are committed to maintaining these essential services for as long as we can safely do so. 

Everyone who can practice social distancing should, and our staff are in a position to do this while still providing high-quality, dignified services to those who do not have the privilege of a home and/or resources to meet their basic needs. We will help the vulnerable people we serve navigate these uncertain and unprecedented times. Being present for those in need is core to the mission and values of St. Stephen’s. 

We are reviewing our strategies daily, and this is what St. Stephen’s is doing as of March 17th: 

  • We are actively engaging in collaborative preparation and response planning with Hennepin County officials, and with other service providers. 

  • Our Welcome Center hours of 8:30am to 4:00pm remain the same, but visitors will be greeted individually at the front door.  

  • All staff who can work remotely are teleworking as much as possible.

  • Our two emergency shelters and Street Outreach team are committed to staying open and available as long as it is safe to do so.  

  • Our housing case managers will continue to support our clients, meeting over the phone with families and individuals whenever possible. Our Next Step Assessors will be conducting assessments with families via phone. 

  • With some modifications, we are continuing to provide basic and critical services to our community – including sustaining access to mail and birth certificates for community members who receive those at St. Stephen’s, and providing uninterrupted representative payee services. 

  • A Day in the Life tours have been canceled through April 29th. 

  • We have temporarily narrowed the list of in-kind donations we are accepting to 14 critical items. Anyone wishing to donate these items should please schedule a drop-off in advance with Amanda (AHancer(at)ststephensmpls.org or 612-481-9501). 

  • St. Stephen’s does not have any public events scheduled within the next eight weeks. Our Italian Dinner (currently scheduled for May 19th) and event at 612Brew (currently scheduled for June 10th) will be reviewed at a later date. 

  • If you have questions about specific programs or services, please call our Welcome Center at 612-874-0311. 

We will, of course, continue to monitor the evolving situation very closely, and will follow any directives from the appropriate authorities. Any changes, as they are needed, will be reflected on this page. 

For information about how you can help us navigate this new territory, click here. 


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